How to Create a KRA eTIMS Invoice on Your Phone

Step-by-Step

1. 1. Open KRA eCitizen in your phone browser

   Visit ecitizen.kra.go.ke and sign in through eCitizen using the account authorized for the taxpayer. You do not need a separate invoicing app for this browser route.

2. 2. Activate the invoicing service

   Open Invoicing (eTIMS). First-time users review the declarations and activate e-invoicing. Confirm that the seller shown is the intended taxpayer.

3. 3. Create the invoice and customer record

   Open Create Sales Invoice. Select or add the customer; validate their supplied PIN when recording a business buyer. KRA's guide also includes a customer-without-PIN option where appropriate.

4. 4. Add the actual goods or services

   Enter the description, quantity and price per unit. Check any adjustment and the applicable tax treatment, then compare the preview with the agreed sale amount.

5. 5. Confirm once and check the result

   Create the invoice when the details are correct. If your connection drops, check the existing invoice history before repeating the sale.

6. 6. Download and share the receipt

   Save the generated invoice, check its seller, buyer, amount and returned eTIMS details, then send the unchanged file to the correct customer.

Choose a Phone Invoicing Route

Basic Phone: Create the Invoice with *222#

KRA's 2026 guide starts with KRA Services, then eTIMS and Sales Invoice. New users complete the identity and registration prompts; returning users select the taxpayer or associated business before entering the customer, product name, quantity and unit price.

Review the displayed invoice details and confirm. The guide shows an invoice-generated result followed by an SMS receipt link. A basic phone can run the USSD session, but you need web access on a suitable device to open the receipt link and download the document. Keep the SMS and check for the existing result before repeating an interrupted submission.

A Worked Invoice You Can Check Before Submitting

If the agreed sale is two service sessions at KES 2,500 each with no discount or additional charge, the line total is KES 5,000. Enter 2 as the quantity and 2,500 as the price per session; entering 5,000 as the unit price would double the amount. Confirm the applicable tax treatment for your actual sale before accepting the final preview.

Save and Share a Receipt on Android or iPhone

• ✓Use the completed invoice's download action. If the file opens as a preview, use the browser or device share control to save a copy.
• ✓Find the file in your browser's downloads list or the device's Files app. Check the filename and open the PDF before sending it.
• ✓Compare the seller, customer where recorded, items and total with the transaction. Follow the invoice's verification route if you need to check its returned details.
• ✓Attach the unchanged PDF or send the intended secure receipt link to the correct buyer by WhatsApp or email. Store a business copy as well.

Using Risiti from Your Phone

In Risiti, sign in with phone OTP, complete the business and KRA connection, then open New Invoice. Add the buyer, goods or services and payment method, review the amount and submit. Once the invoice is accepted, use its PDF or sharing action.

Keep a pending or failed invoice record while checking its result. An offline queue or a locally saved draft is not the final accepted tax invoice. If you discover an error after acceptance, use the issuing solution's linked correction workflow.

KRA's eCitizen workflow already includes customer records, item records and receipt downloads. Compare any paid product using the additional controls your business needs, such as status handling, reporting and staff workflows, rather than assuming those basic features require a separate app.

When the Phone Workflow Gets Stuck